What Double Arrow Offers
Double Arrow specialises in deliberative and inclusive engagement to solve complex problems
Double Arrow specialises in deliberative engagement. This means designing
and facilitating engagement to give participants the best opportunity to speak and listen equally and respectfully; reason, weigh up options, and make trade-offs; and work together to identify optimal solutions and options. We make sure participants understand and respect each other’s perspectives and use all the available information to understand the question or problem at hand. Framing, design and reporting are all tailored to provide the most useful input to inform your decisions while maintaining the highest level of integrity.
Double Arrow specialises in inclusive engagement. This means bringing many relevant people and perspectives to the table, not just the people you usually speak to. We help you to identify, involve and have productive discussions with a diverse range of stakeholders and citizens, including those from particular target groups. This will include your critics, who may be the best people to help you improve what you do.
Double Arrow specialises in complex problems. Tackling complex problems generally requires integration of technical information and social values.
Engagement can assist in understanding and building consensus about complex problems, finding integrated solutions, and stimulating a range of actions. This type of engagement requires additional design features and facilitation to support participation. We help to clarify what participants need to know to engage, what they can bring to the decisions faced, and how engagement can be most useful in informing decisions and generating outcomes.
Services
Community and Stakeholder Engagement
Engagement is about involving those with a stake in the decision-making process and ensures decisions are informed, transparent, accountable
and sustainable
- Confidential advice, planning, design, event management, facilitation,
reporting and evaluation - Engagements are tailored to decision-making contexts and range from
awareness-raising discussions, to exploratory conversations, to decision-making forums - Engagements generally involve face-to-face forums and workshops but
may also involve online communication, discussions and submissions;
they may augment existing consultation processes - Targeted at government, but also relevant to research, industry and civil
society organisations
Facilitation, dialogue, knowledge brokering
- Design, facilitation and reporting of workshops, dialogues and other
structured internal and external events - Brokering between different sectors, experts and disciplines, analysis and
synthesis of research results for policy
Technology Assessment and Research Engagement and Impact
- Design, execution and reporting of tailored technology assessment
projects for emerging technologies, applications and issues. The approach
covers broad societal implications and visioning, using integration of
participatory and analytical methods. - Advice, planning, design and reporting of research engagement initiatives
- Research impact planning and assessment
Social Research
- Interviews, focus groups, document analysis
- Analysis, synthesis, and literature reviews, report writing
- Social impact research
- Evaluation
Training
- Stakeholder and community engagement
- Science Dialogue
- Science and Technology in context (for scientists and engineers)